General Terms & Conditions

Welcome to BetterLyf 21 Day Happiness Program (www.betterlyf.com/21-days-program/happiness/). This program / domain is owned & operated by BetterLyf Wellness (OPC) Pvt. Ltd. (PAN: AAFCD4336E) a company incorporated under the provisions of the Companies Act, 2013, having its registered office at 40, Nyay Puri Karnal, Haryana, 132001. (Hereinafter referred to as BetterLyf., which expression shall unless repugnant to the context or meaning thereof, be deemed to include its successors, and permitted assigns)

Please read and understand these Terms carefully as any action on the website, or using any of the services, shall be taken to mean that You have read and agreed to all of the policies, which constitute a legally binding agreement between You and the BetterLyf. These terms are to be read along with any other policies on the BetterLyf.

This document contains Terms & Conditions which are specific to the use of the BetterLyf 21 Day Happiness Program (www.betterlyf.com/21-days-program/happiness/). In case You / User avails other services of BetterLyf listed at www.betterLyf.com - the respective terms and conditions of those services shall apply beyond this agreement.

"You" or "User" shall mean any natural or legal person who has agreed to become a user of the BetterLyf Program by accessing, browsing or transacting on (www.betterlyf.com/21-days-program/happiness/).

"We", "Us", "Our" shall mean and refer to BetterLyf,

“Agreement” or “Terms” shall mean and refer to this Terms of Service, the Privacy Policy, and any other policies, including any amendments that may be incorporated into it.

“Third Party” shall mean and refer to any individual(s), company or entity apart from the User and BetterLyf.

ABOUT THE PROGRAM BetterLyf 21 Day Happiness Program is an online program that facilitates the clients to register and/or participate in the health & wellness services offered by BetterLyf ("Services"). The delivery of this program takes place digitally through email /online chats / calls or any other digital medium BetterLyf deems fit.

By registering or participating in our Services, You understand that You are agreeing to these terms of service, including the cancellation and payment terms.

ELIGIBILITY Only those above the age of 18 years may use and access this BetterLyf 21-Day Happiness Program and the content provided. If You are a minor and wish to use the program, You may do so through Your legal guardian and BetterLyf reserves the right to limit Your access based on the knowledge of You being a minor.

REGISTRATION/PARTICIPATION In order to avail our Services, You need to provide some basic information about Yourself. Please read our Privacy Policy for more information on the data We collect about You. We will not be liable for any loss or damage arising from Your failure to comply with these terms. If We find that the details You have provided are false or inaccurate, or We have reason to believe so, We have the right to (permanently) suspend Your access to the BetterLyf.

TERM AND TERMINATION These Terms shall continue to form a valid and binding contract between the parties and shall continue to be in full force and effect until You continue to access and use BetterLyf program (www.betterlyf.com/21-days-program/happiness/)..

You may terminate Your use of the Service at any time by ceasing to use the program. We may terminate these Terms and close Your account at any time without notice, if we cease to provide the Services or find breach of agreement in any way. We may suspend or terminate Your use of and access to the BetterLyf at any time with prior or post notification as we deem fit. Your termination of services do no dilute or suspend your liabilities arising out of any breach of contract undertaken during use of the program.

COMMUNICATION

By using this BetterLyf, You agree to receive telephonic calls, SMSs, whatsapp messages and/or emails from Us at any time to run the BetterLyf 21 Day Happiness Program or for any other communication we deem necessary. We may reach out to You to communicate with You regarding our Services or any promotional offers or for any clarifications.

In case You wish to stop receiving notifications from Us You may unsubscribe by sending an email to help@BetterLyf.com or reach us through our customer care helpline / chat access through the website.

CHARGES AND PRICING

You may browse our program webiste free of cost but in accordance with these terms. You must only pay for the Services you wish to participate in or register for. We reserve the right to change the prices of the Services displayed from time to time, without prior intimation to You.

There may be instances where the prices displayed at the time of Services or check-out may differ from the prices displayed elsewhere on the BetterLyf. The prices displayed at the time of checking out shall be the final price.

We strive to ensure that all pricing-related information on the BetterLyf is accurate but there may be typographical errors or other mistakes. In the event that an incorrect price is listed, We may either call You or cancel Your registration and notify You of the cancellation. If We cancel the registration after the payment has been made, the amount will be remitted to Your account from which the payment was made.

We do not warrant or represent that the prices on the BetterLyf are the lowest in any region.

. PAYMENT GATEWAY AND SECURITY

Transactions on the BetterLyf are facilitated through third party Payment Facilitators including Payment Gateways. All transactions made through these Payment Facilitators are secure and protected. Any information You enter when transacting on the BetterLyf is encrypted to protect You against unintentional disclosure to third parties. This is an assurance that the best security practices adopted by major online vendors where all payments are processed in real-time for Your security and immediate peace of mind. Credit card and Debit card information is not stored by Us and is not taken by Us. This information is taken directly by the Payment Facilitators provided who are authorized and compliant with the regulations and requirements of various banks and institutions and payment franchisees that they are associated with. You understand that We are not responsible for any errors/injuries caused to You due to a fault attributable to the Payment Facilitators.

TAXES The User takes full responsibility for payment of all taxes and fees that may arise in the course of the use of the BetterLyf, including but not limited to the use of the BetterLyf by the User.

CANCELLATION & REFUND Any payment made, through the BetterLyf or otherwise, in relation to or associated with any bookings, registration, or participation in the Services offered by Us are non-refundable, non-exchangeable, and non-saleable.

​ USER OBLIGATIONS The User undertakes to fulfill the following obligations. Failure to satisfy any of these obligations gives Us the right to permanently suspend Your account with US and/or claim damages for any losses that accrue to Us or additional costs that may be imposed on Us.

You hereby certify that You are at least 18 years of age.

You hereby agree to provide genuine credentials during the process of registration on the BetterLyf. You shall not use a fictitious identity to register.

You agree to ensure the email address provided is valid at all times and shall keep Your contact information accurate and up-to-date.

You agree to comply with all local laws and regulations governing the use of the BetterLyf, including, without limitation to, any usage rules set forth in this Agreement.

You agree that it is Your responsibility to ensure that Your device complies with these requirements.

You agree that You are solely responsible for Your use of the BetterLyf.

You agree that You are aware that any content You refer to Us, which is uploaded by Us, is made public to other Users of the BetterLyf.

Users participating in the program with other users (Group Participation) shall ensure proper conduct & communication with fellow participants at all times.

You undertake NOT to:

Cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or software obtained from the BetterLyf. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of the BetterLyf are not permitted. Should You want to engage in one or more such actions, prior permission from Us must be obtained;

Access (or attempt to access) the BetterLyf and/or the materials or Services by any means other than through the interface that is provided by the BetterLyf. The use of deep-link, robot, spider, or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the BetterLyf or Content, or in any way reproduce or circumvent the navigational structure or presentation of the BetterLyf, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the BetterLyf is prohibited. You acknowledge and agree that by accessing or using the BetterLyf or Services, You may be exposed to content from other Users or Third Parties that You may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such offensive content on the BetterLyf. Further, You may report such offensive content;

Use the BetterLyf in any manner that may impair, overburden, damage, disable or otherwise compromise (i) Services; (ii) any other party's use and enjoyment of BetterLyf’s Services; or (iii) the services and products of any Third Party;

Use the Services or Materials for any unlawful purposes or to conduct any unlawful activity, including, but not limited to, fraud, embezzlement, money laundering, or identity theft;

Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others in the program including BetterLyf staff and moderators.

Engage in any activity that interferes with or disrupts access to the BetterLyf or the Services (or the servers and networks which are connected to the BetterLyf);

Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the BetterLyf or another's mobile phone, systems, devices and software solutions that are extensions of the BetterLyf;

Download any file posted in the BetterLyf that You know, or reasonably should know, cannot be legally distributed in such manner;

Probe, scan or test the vulnerability of the BetterLyf or any network, devises and software solutions to the BetterLyf, nor breach the security or authentication measures on the BetterLyf or any network, devices and software solutions connected to the BetterLyf. You may not reverse look-up, trace, or seek to trace any information on any other user, or visitor to, the BetterLyf, or exploit the BetterLyf or Service or information made available or offered by or through the BetterLyf, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the BetterLyf;

Disrupt or interfere with the security of, or otherwise cause harm to, the BetterLyf, systems resources, servers, software solutions or networks connected to or accessible through the BetterLyf or any affiliated or linked BetterLyfs;

Use the BetterLyf or any material or Content for any purpose that is unlawful or prohibited by these Terms of Service, or to solicit the performance of any illegal activity or other activity which infringes the rights of this BetterLyf or other Third Parties;

Violate any applicable laws or regulations for the time being in force within or outside Your home country;

Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;

Disseminate information through BetterLyf that is false, inaccurate or misleading, or violate any applicable laws or regulations for the time being in force in or outside Your home country.

You agree that Your use of the BetterLyf may vary in functionality, availability and quality depending on the type of the device and the operating system that it uses and BetterLyf accepts no responsibility for any lack of functionality that is due to Your equipment (including Your device, internet connection, operating system or settings and software).

​ IPR

All products, photographs, information, content, designs, services and software displayed on, transmitted through, or used in connection with the BetterLyf 21 Day Happiness Program, (hereinafter referred to as the "Content"), as well as its selection and arrangement, is owned by Us or the respective Author/Creator, who shall be duly credited. You may use the Content only through BetterLyf, and solely for Your personal, non-commercial use.

You shall not copy or download pictures from the BetterLyf 21 Day Happiness Program.

You understand that the designs displayed on the BetterLyf 21 Day Happiness Program are the result of great efforts on BetterLyf team & BetterLyf is the sole owner of copyrights over all the designs displayed.

You shall not copy or reproduce any designs either in part or whole in any material or manner, for any purpose, without the express written permission of BetterLyf.

In the event that You download the images or copy the designs for any purpose or in any manner, it would amount to intellectual property infringement and BetterLyf may initiate legal proceedings against You for the same.

Further, you shall not republish any portion of the Content on any Internet, Intranet or extranet site or incorporate the designs or content in any database, compilation, archive or cache. You may not distribute any Content to others, whether or not for payment or other consideration, and You may not modify, copy, frame, cache, reproduce, sell, publish, transmit, display or otherwise use any portion of the designs or Content. You may not scrape or otherwise copy our Content without permission.

You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the BetterLyf, not to insert any code or product or manipulate the content of the BetterLyf in any way that affects the user's experience, and not to use any data mining, data gathering or extraction method.

GEOGRAPHICAL EXTENT

The BetterLyf can be used in all countries, worldwide. We make no representation that materials or Content available through our BetterLyf is appropriate or available for use outside any of these countries.

You are solely responsible for compliance with necessary laws and regulations for use of the BetterLyf in your location.

AMENDMENT We may modify, replace, refuse access to, suspend or discontinue the Services, partially or entirely, or add and change for all or part of the Services for You or for all Users at any time and in Our sole discretion. These changes shall become effective upon providing a notice of the same to You via email/the home screen of the BetterLyf. We further reserve the right to withhold, remove and/or discard any content available as part of Your account, with or without notice, if deemed by Us to be contrary to this Agreement.

We have no obligation to provide You with a copy of the information You or any other User provided on the BetterLyf or that the BetterLyf has accessed.

Further, We reserve the right, in Our sole discretion, to modify or replace any part of this Agreement at any time, effective upon the date of giving Users notice of the same. Notice shall be provided of such change via email to the Users and/or by posting a notice on the home screen of the BetterLyf.

You and We both understand that there may be instances of difficulty in accessing or receiving email communication. We are not responsible if any email notice gets caught by Your SPAM folder, or if You do not see the email, or if You have given Us an incorrect email id or if for any other reason You do not receive the email notice. Therefore, We encourage You to frequently open the BetterLyf to monitor any changes. Your continued use of or access to the Services following the posting of any changes to this Agreement constitutes acceptance of those changes. We may also, in the future, offer new services and/ or features through the BetterLyf. Such new features and/ or services shall be subject to the terms and conditions of this Agreement.

INDEMNIFICATION You agree to indemnify, hold harmless, and defend Us from and against any and all liability, loss, claim, damages, expense, or costs (including but not limited to attorneys' fees), incurred by or made Us in connection with any claim arising from or related to:

Your use or any Third Party’s use via Your account of the Service provided by the BetterLyf and its Content;

Your disclosure of information to any Third Party, either through the BetterLyf or otherwise. (Please refer to our Privacy Policy for more details in this regard);

Any breach or violation of this Agreement, including any amendment, or of any statute or regulation by You, or any Third Party through Your account.

You agree to fully cooperate in indemnifying Us at Your expense. You also agree not to reach a settlement with any party without Our consent.

Any personal damages arising out of the social interactions / discussion / sharing of material being undertaken by other users in the program.

DISCLAIMERS AND LIMITATIONS Your use of the betterlyf is on an “as is” And “as available” basis. The products/services and any content or material displayed on the service are provided without any guarantees, conditions, or warranties as to their accuracy, suitability, completeness or reliability. We will not be liable to you for the unavailability or failure of the Betterlyf or any displayed products/services.

We expressly exclude our liability for any loss or damage arising from the use of the services by any person in contravention of these terms.

We expressly exclude any liability for (a) any loss or damage that was not reasonably foreseeable by us and which is incurred by you in connection with the betterlyf; and (b) any loss or damage incurred by you as a result of your breach of these terms.

To the fullest extent permitted by law, we shall not be liable to you or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the BetterLyf.

DISPUTES All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be subject to the exclusive jurisdiction of the courts of Delhi.

PRIVACY We encourage You to read the Privacy Policy and to use the information it contains to make informed decisions regarding Your personal information. Please also note that certain information, statements, data and content which You provide on the BetterLyf are likely to reveal Your gender, ethnic origin, nationality, age, and/or other personal information about You. You acknowledge and agree that Your submission of such information is voluntary on Your part. Further, You acknowledge, consent and agree that We may access, preserve, and disclose information You provide to Us at any stage during Your use of the BetterLyf. Disclosures of information to Third Parties are further addressed in Our Privacy Policy.

NOTICES Any and all communication relating to any dispute or grievance experienced by the User may be communicated to BetterLyf by the User reducing the same to writing, and sending the same to the registered office of BetterLyf by Registered Post, or help@BetterLyf.com.

​ MISCELLENEOUS Entire Agreement: This Agreement is the complete and exclusive statement of the agreements between You and Us with respect to the subject matter hereof and supersedes all other communications or representations or agreements (whether oral, written, or otherwise) relating thereto.

Waiver: The failure of BetterLyf at any time to require performance of any provision of this Agreement in no manner shall affect its right at a later time to enforce the same. No waiver by BetterLyf of any breach of this Agreement, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or construed as, a further or continuing waiver of any other such breach, or a waiver of any other breach of this Agreement.

Liability: The BetterLyf and BetterLyf shall not be liable in any way for User Content, including, but not limited to, any errors or omissions contained therein, or any loss or damage of any kind incurred as a result of the use of any User Content posted, emailed, transmitted or otherwise made available via the Service or broadcast elsewhere.

Severability: If any provision of this Agreement shall to any extent be held invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions of this Agreement shall in no way be affected or impaired thereby and each such provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. In such a case, this Agreement shall be reformed to the minimum extent necessary to correct any invalidity, illegality, or unenforceability, while preserving to the maximum extent the rights and commercial expectations of the parties hereto, as expressed herein.