What is betterLYF?

betterLYF helps people from all age groups in dealing with day to day life aspects such as Relationships, Peer pressure, Academics & Work Stress & more over the phone and chat. Anonymous, convenient and reliable! Our trained psychologists listen, understand and help you overcome life’s challenges.

What all can betterLYF help me with?

Anonymous Online Chat and Phone Counselling for Instant Help with Stress and Anxiety in Relationships, Breakups, Marriage, Work, Academics and Career, Self Confidence, Parenting, Social Media Concerns and More.

How does betterLYF work?

All you have to do is follow 3 simple steps:

1. Sign up with a 10 digit number and a pin of your choice
2. Upon signing up, you will be redirected to your account dashboard where you can purchase sessions/ programs by entering your PayTM wallet or using a credit/ debit card.
3. Call us on +1(408)2167854 and discover relief!

How is betterLYF better than seeing a counselor in person?

betterLYF	Counselor
No hassle of booking appointments	Book appointments
Anonymous	Personal information has to be provided
Just a call away	Travel for the appointment

 

How does betterLYF maintain confidentiality?

At betterLYF your confidentiality is absolutely safe. None of the information provided to a counselor will be shared with anyone inside or outside of betterLYF.

How is my anonymity maintained at betterLYF?

You do not need to share your name or personal details to sign up with us. The only thing we require is an email address OR a phone number for password confirmation and recovery.

How long is a session? What is the cost per session?

A session may be upto 20 minutes long. Each session is charged at 49 USD.

Can I have multiple sessions in a single call?

Yes you can have multiple sessions in a single call.

What if the call gets disconnected during a session?

If the call gets disconnected, you can call us back and resume the session from where it was left.

How do I purchase session/ programs?

By following 3 simple steps:

1. Sign up with a 10 digit number and a pin of your choice
2. Add your payment information. If you sign up with Paytm wallet, you can pay as you use. If paying with a debit or credit card, you can buy as many sessions as you like.
3. Connect to a counselor on phone.

Can I call betterLYF without creating an account online?

Yes, you can call us on +1(408)2167854 without registering for general enquiries only.

How can I give my feedback?

You can do so at the end of every call through your keypad or by logging in to your account.

What’s the benefit of Signing up?

There’s more than one

1. You can purchase session/ programs
2. You get notifications on new self-help resources, articles and videos

How do I pay for the sessions?

You can pay for your sessions using all major Credit Card/Debit Card/Net Banking and Wallets.

What is the cost per session?

A session may be upto 20 minutes long. Each session is charged at 49 USD.

What’s the qualification of a betterLYF counselor?

Every counselor with us has a Master’s Degree in Psychology and has undergone extensive training in counseling.

If I call again will I speak to the same counselor that I spoke with previously?

Yes, if the counselor is available at that time

Can I request for a different counselor if I’m not comfortable with my present counselor?

Yes you can request for a different counselor if they are available.

What are IE?

Interactive self-help exercises (IE) are based on clinically proven techniques of CBT (Cognitive Behavioral Therapy) and other ther​apeutic interventions​​​​​. They combine the power of interactive multimedia with scientifically tested therapy methods for fighting Stress & Anxiety

​

One can go through a series of questions and activities and learn how to overcome stress and anxiety pertaining to various aspects of life.​

How do they help?

1. ​They help us understand our concerns in a ​very ​structured manner​. They make us probe deeper into why we may be struggling and how to overcome it.​
2. ​Thought provoking activities and reflective exercises would help address each concern through daily as well as weekly tasks.
3. ​You would also receive support through self-help articles and tips delivered to your inbox from our Life Coaches to help you stay focus and motivated.

What kind of concern can I seek help for?

This innovative self-help program gives you practical tools for building self-confidence, healthy relationships, overcoming anxiety, and coping with stress. You may have a look at our interactive exercises page that would walk you through concerns we can help you deal with through ​Interactive Exercises. ​
We will soon be adding Addiction, Work Life Balance, Peer Pressure.​

Are they free?

​The first few probing steps are free, but in order to overcome/build on the same through our exercises and activities, you would need to enroll in the program. ​You can get unlimited​ weekly subscription ​to ALL the the interactive exercises for USD 39 only. You can purchase the subscription through our website by online banking/Credit Card/Debit Card/PayTm.​

What happens after 1 week?

After a month, you would need to subscribe again to our interactive exercises in order to continue to access them. Remember, healing ​ may take longer for some concern types​​. An access for a month is not indicative of standard time to build/cope with any concern.​

​You can also connect to our Life Coach you can chat with them or call them.​​​You can then speak to a Life Coach by calling +1(408)2167854.

Please click here for more details.

Can I take the same exercise again?

Yes, you can take the same exercise as many times ​as you like ​through your subscription period.​

Does 1 Week subscription include all the interactive exercises?

Yes, it includes an access to all the exercises. You can avail assistance to cope/build on various concerns simultaneously. ​